Failure scenarios and backup plans

Within every installation there will be problems which occur, therefore we will need to have already prepared for common problems which could occur with this chosen type of technology. Our designed technology is an electronic, touch-screen ordering form, in the reach of every customer who will be located around a table.

The obvious failure scenarios would include;

1. Damage from liquid substance
2. Surface damage from objects
3. Power cut/damaged wires
4. Not enough power transferred to device

These can all be overcome, given that enough money would be funded for more features to be included to the device, otherwise the technology would cause to be more of a downgrade to the public process of making an order in the pub.

The failure scenarios can be overcome by applying the following to the technology;

1. Apply a water-proof surface to the screen, allowing visibility and touch-screen, but protection from liquids
2. Shock proof, allowing it to sustain a great deal of weight from objects such as pint glasses and plates
3. Enable a wireless version, in the case of wires becoming a hazard for customers. Although a wireless version could become worse for battery life
4. Install a stronger power supply/battery to the device, or enforce using a power plug to be used

Problems occurring is natural within technology installations, to have an installation to run smooth wouldn't be normal. Therefore you need to ensure that you have prepared for every scenario.

Backup plans?

In the case of our designed device not working, we will also need to construct a replacement, which will be quicker to install, and cost a lot less money. The reason for this is that you can test the device all you want to ensure that it works before the day, but what happens on the day can't always be expected to happen.

An ideal backup plan would be a slideshow presentation, which would include the content of the originally designed device but in briefer detail, so that customers can either; text in to a device which will record the orders (could be time consuming for a 'backup' plan), write the order onto paper and bring it up to the bar, with their table number (quick and easy to install).